Reservation Policy

A 50% deposit is required at the time of reservation, with remainder due 60 days before arrival date.

If reservation is made less than 60 days before arrival date, entire payment is due at time of reservation.

All holiday reservations require payment in full at time of reservation.

There are no refunds on cancelled holiday reservations.

There is a $250 cancellation fee for all cancelled reservations after the deposit has been made.

Additional 16% Mexican Hotel tax added on all reservations.

$500 security deposit required for groups of 10 or more.

Contact Us

Email: *

Message: *

Phone: *

Cancellation Policy

Cancellation more than 60 days before arrival date will result in full refund minus $250 cancellation fee .
Cancellations less than 60 days prior to arrival date will result in the forfeit of 100% of total rent unless we are able to rebook those dates in part or full. If we are able to rebook those funds will be happily refunded minus a $250 cancellation fee. In the case of true emergencies rebooking to future dates may be an option as well.
There are no refunds on cancelled holiday reservations. The holidays include: U.S. Thanksgiving, Christmas, New Years and Easter holidays.
There are no refunds due to bad weather or hurricanes. Travelers are encouraged to purchase Travel Insurance to protect their vacation investment, especially those traveling Sept through Nov.

Acceptable Use

of Nah Uxibal Property

Any use of a dwelling other than residential during a family vacation must be approved in advance by the property management and/or owner. No weddings, parties or large gatherings are permissible without owner approval and prior security deposit in place.

For Questions, Availability, or Reservations
Please call Jeannette at (707) 477-8033