Reservation Policy

Full payment is required 60 days before arrival for all reservations with the exception of holiday reservations which must be paid in full upon booking.

If reservation is made less than 60 days before arrival date, entire payment is due at time of reservation.

All holiday reservations require payment in full at time of reservation. 

 There are no refunds after the full payment has been made. 

Additional 19% Mexican Hotel tax added on all reservations.

$1000 security deposit required for groups of 10 or more.

No gatherings, weddings or events allowed without owner permission.

No loud music or noises after 10pm in consideration of others on the property.

Contact Us

​    Please contact Bibiana at                            Phone or what'sapp at +52 984 203 2160

   For all future bookings. Javier and Victoria will stay on and       now be working at the new "MANTARAY TULUM". Thanks to   all of our wonderful guests for so many wonderful years........

      Thank you for helping to make our dream come true.

                            Our Warmest Wishes to you all,

                                       Jeannette, Skip, Javier and Victoria


Acceptable Use

of Nah Uxibal Property

Any use of a dwelling other than residential during a family vacation must be approved in advance by the property management and/or owner. No weddings, parties or large gatherings are permissible without owner approval and prior security deposit in place.

For Questions, Availability, or Reservations
Please call Jeannette at (707) 477-8033 or

Email to

Cancellation Policy

  • Free Cancellation up to 60 days before arrival.
  • Cancellations less than 60 days prior to arrival date will result in the forfeit of 100% of total rent unless we are able to rebook those dates in part or full. If we are able to rebook those funds will be happily refunded minus a $250 cancellation fee. 
  • There are no refunds on cancelled holiday reservations. The holidays include: U.S. Thanksgiving, Christmas, New Years and Easter holidays.
  • There are no refunds due to bad weather, hurricanes or the arrival of sargasso (in the summer months) Travelers are encouraged to purchase Travel Insurance to protect their vacation investment. 

Nah Uxibal now has New Owners

Tulum Beachfront Vacation Rentals on Beautiful Soliman Bay